Posts Tagged ‘Web Content’

It is inevitable that I end up explaining the evolution of the web several times a week. Whether with clients, prospects, peers, family or friends, the web and social media have hit a point of intersection where advertisers and consumers are now in the same dialog. Even Googling and facebooking are terms my seven year old uses regularly.

In times past, the “mother-in-law test” as I called it (no offense, Grandma C.), was a litmus test to determine how simple an idea was. I would just ask, “Would your mother-in-law get that idea?” If the answer was “No.”, then the concept was either bad or overcomplicated. Well, here is my “mother-in-law test” for the state of marketing on the web today, so tell me if I have passed my own test. Read the rest of this entry »

Good thing inbound marketing and social media have no selling season.

As the holiday season approaches, the prime selling season for real estate and many other industries is winding down. Now that your Fall marketing push is coming to a close, it seems natural to take it easy in December and January with your traditional outbound marketing efforts. But what about your inbound marketing efforts?  Fewer prospects may be showing up at your sales office during the winter months, but it doesn’t mean they are not doing their homework online. If a prospect visits your Website, you’d better look alive if you want to be on their short list for consideration.

Here are some things you can do to “Winterize” your website and maximize your opportunities online to be in good shape when the selling season rolls back around next Spring. Read the rest of this entry »

In the late 90’s and early 2000’s, I remember the days of cold calling companies to offer Web site design.  The question was “do you have a Web site?” Many small businesses did not. Even if they did, many had no clue how to get to their site. If they could actually give me their Web address, I would often find their “site” was a directory listing page they shared with all their local competitors. True story. The call often ended with them telling me they didn’t need a Web site. And maybe they didn’t. Then, anyway.

These days, everybody knows they need a Web site and most companies have one. But they don’t always know how to get the most out of it. In other words they may have a Web site, but it may not work very well. Read the rest of this entry »

For years, my approach to writing for the Web was a lot like other writers who grew up in print advertising. Mostly, it consisted of placing brochure ware on a site. I was happy. Clients were happy. And life went on. But while I wasn’t looking, the Web changed the way we communicate, the way we connect and the way we formulate opinions.

How Different Is Reading for The Web?

To understand how writing for the Web is different, you have to understand how reading the Web is different. Most readers don’t read the Web at all—they scan. How could they not? There is inexhaustible content out there. And studies prove that ink on paper is easier to read than pixels on a screen. So you should write in a way that makes your content “scannable.” Be concise. Use subheads. And consider your tone of voice. Be conversational and informative.

In Some Ways, The Web’s Not So Different.

I’ve always written copy for short attention-span theater, especially for advertising. See the headline. See the logo. You get it right? Great, I’ve done my job. If you read the body copy, hey I’m closing the sale. The Web is similar. See the headline, the subheads—you get it, right?

The difference to me is, with ad copy, I feel as though I’m beguiling the reader. With the Web, the reader has opted in. It’s my job not to lose him or her.

What Isn’t Changing.

It’s tough to read about marketing or even our culture at large without reading how the digital world is changing everything. Obviously, our behavior is changing. But what isn’t changing?

Our human nature.

Our deepest primal desires, the things that have driven our decision-making for thousands of years, continue to drive us today. Bill Bernbach was quoted as saying “It is fashionable to talk about changing man. A communicator must be concerned with unchanging man.”

Far more recently, in a Wired article entitled, “Is Advertising Dead?” Michael Schrage writes, “time and geography—more than human nature—separates the captive crowds at the Roman Colosseum from user lists on the Internet.”

What this tells me is that we’re not evolving into emotion-less drones seeking only information, facts, tweets and the opinions of our peers online. We can be entertained. We can be engaged. We can even be persuaded.

Online, Are Creativity and Effectiveness Mutually Exclusive?

Of course not. I’m beginning to see more and more Web 2.0 sites that are adept at telling a good story and keeping content fresh and dynamic. But there are still plenty of proponents of Web 2.0 who are convinced otherwise.

This should go without saying but it always seems to get lost in the discussion of Web content: Make the copy interesting (See my last blog). Certainly there are guidelines you should follow when you’re developing content for the Web. But at the end of the day, good writing is good writing.